Returns & Exchanges
Trunk Show Preorders
You can cancel your preorder for a full refund any time before the trunk show closes on Tuesday, November 3. After that, your piece goes into production and all sales are final.
The Vault
Vault pieces are limited archive pieces and are final sale.
Size Exchanges
If your piece doesn't fit, we'll exchange it once for another size, subject to availability. Contact us within 14 days of delivery. Items must be unworn, with tags attached. The customer pays return shipping.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery with photos, and we'll make it right with a replacement or a refund.
International Orders
International orders are final sale. Shipping charges are non-refundable.
Contact
Questions about your order? Email staff@negrislebrum.com or ask our AI Style Concierge on the site.